Sydney, New South Wales, Australia
Summary
Led end-to-end quality assurance for critical telecommunications systems and applications, ensuring robust functionality and superior user experience for TPG Australia.
Highlights
Directed comprehensive E2E Network, System Integration (SIT), BVT/CVT, Regression, and PVT testing across multiple complex systems, ensuring product stability and reliability.
Managed the full defect lifecycle from identification to resolution, utilizing Jira and Confluence to track progress and retest resolved issues, significantly improving defect resolution efficiency.
Executed extensive SIM profile management testing, covering Connect/Disconnect orders, plan changes, and network settings, which supported seamless service delivery for a large subscriber base.
Conducted rigorous Mobile App and Web Application testing, identifying critical issues and contributing to the deployment of high-performance, user-friendly applications.
Contributed to a collaborative team environment by providing support and sharing knowledge, enhancing overall team productivity and fostering continuous skill development.